Delivery Information

1. Carriage charges in brief

For the majority of England, Wales and Scotland carriage costs £8.50 Ex VAT.  Orders over £90 are free of charge with the exception of heavy, long or fragile goods which are charged differently see below.  This is based on next working day delivery if the order is received before 2pm. Orders despatched on a Friday will be delivered on the following Monday. Where there is a bank holiday the order will be delivered on the next working day instead.  Please note that delivery next working day is only possible if the goods are in stock.

2. Heavy Goods

These products are over the maximum weight for standard carriage charges.  The extra carriage is quoted at the cart and checkout pages, these goods will be sent by pallet on a 48 hour working day delivery service.  Access for a lorry is required and because the delivery is made by an external haulier they will only deliver the pallet using a tail lift and pallet truck, it is your responsibility to unload the pallet and take the goods inside.

3. Long Goods

These products are over the 2.6m maximum length allowable for standard carriage therefore carriage is quoted separately.

4. Fragile Goods

These products are fragile and are liable to be damaged in transit, as we have found in the past using an external carrier. Unfortunately we cannot despatch these goods by carrier. The following rules apply:

·         Local delivery
We can deliver by van from a local branch throughout the East Midlands.


·         Collection
If you are able to collect then you are welcome during business hours.